Ozuko-bag.com accepts the following payment methods:
We accept returns within 14 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please tell us and return the package in its original packaging. In such instances, we will endeavor to send you another or refund the payment.
Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.